Last updated: 04.10.2025

At Bold Finch (Pty) Ltd (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, boldfinch.co.za, contact us, or use our services.

By using our website, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information You Provide

• When you fill out a contact form, request a quote, or subscribe to our mailing list, we may collect:
  • Name
  • Email address
  • Phone number
  • Company name
  • Any other details you voluntarily provide in your message

1.2 Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on our site
• Referring website or link

This information helps us improve the performance, design, and content of our website.

 

2. How We Use Your Information

We may use your information to:

• Respond to your inquiries or quote requests
• Provide and manage our marketing or design services
• Send relevant updates or promotional content (only if you’ve opted in)
• Improve our website experience and service offerings
• Comply with legal obligations

We will never sell or rent your personal information to third parties.

 

3. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic.
You can choose to disable cookies in your browser settings, but some parts of the site may not function properly if you do.

 

4. Data Security

We take reasonable technical and organisational precautions to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet-based service is 100% secure, so we cannot guarantee absolute protection.

 

5. Data Retention

We only retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

 

6. Sharing Your Information

We may share limited data with trusted service providers who help us operate our business such as:

• Website hosting and analytics providers (e.g. Google Analytics)
• Email communication tools (e.g. Mailchimp, Zoho, etc.)

These providers are bound by confidentiality and data protection agreements.

 

7. Your Rights

Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:

• Access your personal information we hold
• Request correction or deletion of inaccurate data
• Withdraw consent for marketing communication at any time

To exercise these rights, please contact us at jess@boldfinch.co.za

 

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of those websites.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with a revised “Last updated” date.

 

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
📧 jess@boldfinch.co.za